Caregiver Agreement

Communication standards:

• Caregivers will listen to the client to understand their immediate and long-term needs QIHC for awareness and updating information
• Caregivers will serve as companions in some cases and will listen to any of the clients’ concerns during care hours
• We will only speak with positive and encouraging words to clients
• At no time will caregivers share overly personal information with clients, or burden them with negative aspects of any kind

Business standards:

• Scrub tops will be worn by caregivers during care hours
• Caregivers will limit the time spent on cell phones so they can pay attention to clients
• All caregivers must report changes in their schedule a minimum of two weeks in advance to ensure clients will be properly cared for
• All employees will be held to a three-strike policy, where upon their third infraction of this agreement they may be terminated
• No shows or other extreme infractions will result in immediate termination